Effective Date: January 1, 2025
Introduction At Bioimages.care, we are deeply committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices users have regarding their data. By accessing and using Bioimages.care, you agree to the terms described herein.
1. Data Collection We collect information to facilitate secure and efficient platform operation, ensuring compliance with applicable laws and regulations.
Medical Personnel: We collect the following data:
- Full Name
- Passport photograph
- Educational and professional qualifications
- Professional license and certifications (file uploads)
- Residential and professional addresses, including state and country
- Contact details, such as phone number and email
- Bank account details for payouts and financial transactions
Clients (Hospitals, Medical Diagnostic Centers, Clinics, and Other Medical Outfits): We collect the following data:
- Organization Name
- Representative’s Name
- Email address
- Phone number
- Physical address, state, and country
2. Purpose of Data Collection The data collected is used for:
- Identity verification and fraud prevention
- Enabling medical professionals to provide consultation and radiological services
- Facilitating secure transactions, including wallet funding and payouts
- Compliance with legal and regulatory requirements
- Enhancing user experience and providing tailored services
3. Data Sharing Bioimages.care maintains strict control over user data. However, we may share specific data under the following conditions:
- Payment Processors: Limited data (such as email and name) may be shared with third-party payment processors like Flutterwave to facilitate transaction tracking and resolution.
- Promotional Tracking: Bioimages.care may analyze aggregated expense data for promotional campaigns initiated solely by Bioimages.care. These campaigns aim to provide benefits or discounts to users based on their usage patterns or expenses. No user data is shared with external promotional parties, and all promotional activities remain under the exclusive management of Bioimages.care.
We do not sell, rent, or share personal data with unauthorized third parties.
4. Data Security Bioimages.care employs robust security measures to protect user data from unauthorized access, alteration, or breaches:
- Role-based access controls (RBAC) to restrict data access
- Encryption of sensitive data, including financial information
- Secure server infrastructure with regular updates and monitoring
- Automated and manual backups for data recovery
- Incident response plans to address data breaches promptly
- Regular risk assessments and audits of security protocols
- Comprehensive employee training on data protection and privacy compliance
5. User Rights We respect the rights of our users regarding their personal data. Users can:
- Access and review their data through their user portal
- Update or correct inaccurate information
- View transaction history, including payment and service records
- Request data deletion by contacting Bioimages.care admin via:
- Email: [email protected]
- Contact form on our website
Requests for data deletion will be processed promptly, subject to legal and operational retention requirements.
6. Cookies and Tracking Technologies While Bioimages.care does not directly use cookies, third-party services integrated into our platform (such as Google Analytics) may use cookies to:
- Enhance user experience
- Track user interactions for analytics purposes
- Personalize content and service recommendations
Users can manage cookie preferences through their browser settings. For more information, refer to the cookie policies of the respective third-party services.
7. Policy Updates Bioimages.care reserves the right to modify this Privacy Policy at any time. Users will be notified of material changes through:
- Email notifications
- Prominent announcements on our website
We encourage users to review this policy periodically for updates.
Contact Us For questions or concerns about this Privacy Policy, reach us at:
- Email: [email protected]
- Phone: 08031174516, 08138150594
- Website: bioimages.care